Are Onewheels difficult to ride?

Nope! Anyone can ride Onewheel with a little instruction and practice. Onewheel is packed with technology that actively helps to keep you balanced. You don’t have to be a pro surfer or circus performer to figure it out. Like any boardsport, it takes some time and practice to become a pro, but most people learn the basics within the first 15 minutes. Tens of thousands of people of all ages and skill levels have learned to ride and we know you can do it too. Don't believe us? Watch us demo a stranger or check out 86 year old, Shreddin Eddie.

Can I try Onewheel before I buy?

Yup, you can certainly give Onewheel a try before buying it! We have many of them and can offer Onewheel demos.

Does my Onewheel come with a charger?

Yes! Your Onewheel will come stock with chargers. But if you’re looking for faster charge times, we do have ultra chargers.

Do I need to charge my Onewheel out of the box?

Your Onewheel will arrive to you at a partial charge. We do recommend fully charging the board before you begin your first ride. 

What shoes are best for riding Onewheels?

We recommend firm skate shoes with flat bottoms and good protection. Avoid sandals and shoes with very soft foam soles such as cushioned athletic shoes or shoes designed to have memory foam soles. 

What's the maximum age to ride Onewheel?

There is none! We have riders of all ages and it is never too late to start riding a Onewheel. Don't believe us? Check out 86 year old, Shreddin Eddie.

What is Regenerative Braking? 

Onewheels have Regenerative Braking which gives your Onewheel battery extra juice while you brake/slow down, especially going down hill. We recommend riders that live on top of hills to toggle on the Charging State Warning to notify them when their board gets to a 90% charge. This can prevent the board from overcharging (charging past 100% due to regenerative breaking) when traveling downhill on a full charge.

 

Are Onewheels safe?

Yes, Onewheel is safe to ride and tens of thousands of riders enjoy riding Onewheel safely everyday. Like any boardsport, there are inherent risks to riding, but if you learn the basics, stay within your limits, and take time to practice you can enjoy Onewheel’s amazing riding experience with confidence every time you step on your board. Onewheel doesn’t have to be an adrenaline sport, in fact, it’s probably the easiest boardsport in the world. With a large air filled tire, Onewheel can ride over bumps and cracks in pavement easily. It’s important for riders to always wear a helmet while riding and respect the board's limits and Pushback safety feature.

How do I dismount from a Onewheel?

All Onewheels will dismount by slowing to a stop and removing your foot from one side of the rider detect area (front footpad). For more on best tips and techniques on dismounting check this video out. Onewheel Pint comes equipped with Simplestop which allows riders to stop by simply leaning backward slowly and allowing the tail to gradually drop. We also recommend riders learn to jump off with both feet in case they’re ever off-balanced. Nothing wrong with this, but always remove both feet at the same time. The motor will remain on if you keep your front foot on the rider detect area.

How do I ride my Onewheel like the people in your videos?

Practice! Riders are taking Onewheel to places we’ve never imagined, but all of that takes practice. For most riders, getting the basics only takes a few rides. From there, it’s a matter of putting in the time to ride more aggressively and becoming comfortable in different riding locations and conditions. Practice makes perfect!

What is Pushback?

Pushback is a safety feature that lets the rider know they have reached the limits of the board and that they need to lean back and slow down. During Pushback, the nose of the board will lift gradually, signaling the rider to shift their weight back to slow down. It is absolutely critical to rider safety that Pushback is always respected. Pushback is not an arbitrary speed limit that we have decided upon to hold you back. It defines the actual limit that the board can safely go based on a number of parameters including tire pressure, rider weight, terrain, speed, charge levels, etc. If riders choose to ignore the Pushback warning and continue to lean forward, they can get seriously injured. If you'd like to watch tutorial videos, including one on Pushback, check out this link here.

You will also experience a Pushback warning when your Onewheel is running out of battery or in an overcharge situation (your board is charged to 100% and you go down hill, overcharging the battery). In these instances, it’s important to lean back to slow down to a stop and then dismount the board.

Are Onewheels waterproof?

No. Onewheels are water-resistant, not waterproof. They can withstand some moisture, but we recommend taking extra caution when riding in or near water and drying your board completely before charging to avoid damage.

Can I Onewheel in the cold?

Yes, but be aware that riding in colder temperatures can affect the performance of the board. One key thing is to make sure the board is always being stored inside a temperature controlled environment, not left in uninsulated areas for extreme heat or cold. Keeping your board in the cold can cause damage to your tire, motor, and battery. You may receive an error message if your battery level is too cold or runs out of power prematurely. In that case, you’ll need to bring it back inside.

Can I ride my Onewheel in snow?

Be very careful when riding on ice or snow, it can be slippery. Also be aware that riding in colder temperatures can affect the performance of the board. Keeping your board in the cold can cause damage to your tire, motor, and battery. You may receive an error message if your battery level is too cold or runs out of power prematurely. In that case, you’ll need to bring it back inside.

Also keep in mind that when snow melts, it becomes water. Electronics and water aren't good friends.

Can I ride Onewheel on the beach?

Off-road is where the Onewheel thrives. Our engineers work incredibly hard to prepare the Onewheel to tackle all terrain, but it is important to keep in mind that your board is ultimately still an electronic device and water-resistant, not waterproof. Details on the warranty policy coverage regarding variable terrain and water can be found here. 

Can I ride Onewheel on any terrain?

Onewheels are built like tanks. They have a direct-drive hub motor that has no moving parts so you can ride over any terrain without much fear of damaging your board. All Onewheels are water resistant and can withstand some moisture. We recommend taking extra caution when riding in or near water and drying off your Onewheel completely before charging to avoid damage. 

How should I store my Onewheel when I’m not using it? 

For long term Onewheel storage, make sure to charge your Onewheel between 30-50%. Store it in a dry place in a temperature controlled environment. Check monthly to ensure your battery remains between 30-50%. 

Can I overcharge my Onewheel?

You can leave your board plugged in without issue. In fact, it is healthy for the battery to be left on for an extended period of time (overnight, etc.) every couple of weeks to balance the battery’s charge. We do not recommend leaving your board on a charger indefinitely and shouldn’ leave it connected for more than 1-2 days.

What is the Onewheel App?

The Onewheel App works in conjunction with your Onewheel for an awesome riding experience. Use it to check your battery life/range, footpad engagement, change your Digital Shaping mode and more. If you choose to create a Rider Profile in the app it will allow you to track your progress on various achievements and if you want, engage with other riders, view group rides, and compare your riding with the rest of the Onewheel Community!

How do I connect my Onewheel to the Onewheel App?

Download the Onewheel App on the Apple App Store or the Google Play Store.Toggle on Bluetooth in your phone/smart device settings.Open the Onewheel App.Hold your phone/smart device near the Onewheel.In the Onewheel App, you will see an option to connect to your board.Click your board’s serial number on the app and you should be all set! 

Note: Do not try to connect via the Bluetooth settings on your phone, rather, do so through the Onewheel app itself. A Onewheel can only be paired to one smart device at a time. If you wish to connect to s different 

What’s the best PSI for my Onewheel?

20 PSI is best for the overall range, function, and life of your Onewheel and tire. Some riders like to slightly deflate the tire for their off-road adventures. Still, we recommend re-inflating it again for street rides. This will prolong the life of the tire and deliver the most range overall.